Create SFTP Users

Accessing Couchdrop via SFTP requires a user account. Inbound SFTP users are independent from Administrators in Couchdrop and are designed to have limited access.

We do not recommend using your owner account as they have elevated permissions to Couchdrop and generally SFTP users are shared with external systems and providers.

User Management in Couchdrop

Creating a new User

Creating a new Inbound SFTP user is done in the management dashboard from Couchdrop and is a simple two step process.

Requirements

To create a new user - you will need:

• A username and password - the username needs to be unique in Couchdrop.

• A folder location where that user will be isolated to.

• Administrator access to your Couchdrop tenant

Configuration Steps

Login to Couchdrop at - https://my.couchdrop.io

1. From the dashboard - click "+ Create" and then choose SFTP User

2. Follow the wizard to create your new user

3. Share the newly created user with your end customer

You can see who has access directly in the Couchdrop SFTP section from the web app.