User Roles

Couchdrop has a very simple role structure. When thinking about users in Couchdrop, there are Internal Users and External Users.

Internal Users

Internal Users are users within your organisation. Typically, they are management users with permission to configure and manage file transfers and can create/manage External Users.

External Users

External Users are users that are sending and/or receiving files to/from your organisation. These accounts are normally very limited in scope and are often headless.

Available Roles in Couchdrop

Couchdrop has four different types of user accounts.

Role
User Type
Description

Owner

Internal

The account owner. Owner accounts have access to all functionality and settings, including billing and advanced security settings.

There can only be one Owner per Couchdrop account.

Administrator

Internal

Administrators have access to the Administration section of Couchdrop, but are still restricted in terms of what data they can access.

Managers (In BETA)

Internal

Managers in Couchdrop cannot access the Administration section, but they can create and manage Standard Users.

Standard Users

External

Standard Users have no access to Administration functionality and can only access the features and functionality that have been granted to them by an Administrator or Manager.

When creating a user, you must specify a role. This role can be adjusted at any time.

Feature Restrictions

Feature access can be managed at multiple levels.

Level
Configuration Location
Description

Globally

Administration -> Security Settings

Update default access to features for all Managers and Standard Users across the Couchdrop account.

Group Level

Administration -> Groups

Features can be enabled for all members of a specified group.

User Level

Administration -> Users

Features can be enabled for an individual Standard User or Manager.

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