# Inbound Mailboxes

## Introduction <a href="#introduction" id="introduction"></a>

Mailboxes in Couchdrop provide a simple way to receive files via email. When you create a mailbox - Couchdrop creates a dedicated email addresses that automatically save attachments directly to your cloud storage.<br>

<figure><img src="https://391958821-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpokYqd27yrOUxIBhyvbF%2Fuploads%2FktUaEPv9KSdl3inFx6qU%2Fmailbox-hero.webp?alt=media&#x26;token=ff739495-c26b-483e-ac0d-1b98c8c30c8f" alt=""><figcaption></figcaption></figure>

## Requirements <a href="#requirements" id="requirements"></a>

To setup an Mailbox, generally you will need the following:

* Access to Couchdrop, with the appropriate user rights. Talk to your admin to get these.
* A folder or details for a cloud storage drive and rights to manage it

## How to create the Mailbox <a href="#how-to-create-the-inbox" id="how-to-create-the-inbox"></a>

To create the inbox, follow the steps below:

1. Login to Couchdrop and click **Inbound Mailboxes**
2. Click **Create New**. If you don't see this option, talk to your administrator.
3. Provide a name for the mailbox. This is simply so you can identify it.
4. Select a location for files to arrive. This is the place where user delivered files will be located. You can choose an existing folder, or configure a new cloud storage connection here. Once you are done, click **Save and Continue.**
5. Optionally provide some allowed senders. Wildcards are supported and you can include as many addresses as you like by using a comma.
6. Click **Save and Continue**
7. Choose an expiry. This is an optional step.

Now you will see your newly created Mailbox. Copy the email address by clicking **Email**.

<figure><img src="https://391958821-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpokYqd27yrOUxIBhyvbF%2Fuploads%2FSazMzHjZFKx0BTkVSBw7%2FScreenshot%202025-08-29%20at%2011.35.43%E2%80%AFAM.png?alt=media&#x26;token=cc975d94-a9f6-4c91-a99f-26ac06152891" alt=""><figcaption></figcaption></figure>

## Feature Support

Mailboxes have comprehensive support in Couchdrop.

<table><thead><tr><th width="291.936767578125">Feature</th><th>Supported</th></tr></thead><tbody><tr><td>File Actions</td><td>Yes</td></tr><tr><td>API Creation</td><td>Yes</td></tr><tr><td>Automatic Expiry</td><td>Yes</td></tr><tr><td>Custom Domains</td><td>Yes</td></tr><tr><td>Auditing</td><td>Yes</td></tr></tbody></table>

## Frequently Asked Questions

<details>

<summary>Is there a size limit with files?</summary>

Yes - most email clients will not allow files larger than 25Mb. While we do not have a set limit - clients and most servers will not allow files greater than this.&#x20;

</details>

<details>

<summary>Are Mailboxex HIPAA compliant?</summary>

No - email is not suitable for sensitive data - expecially PHI.&#x20;

</details>