Server Requirements

Learn about requirements for connecting Couchdrop to file servers

The Windows / OSX Agent allows for connections to on-prem file servers running Microsoft Windows or macOS. This software is run as an executable and can also be run as a service.

Server Requirements

While connection requirements can vary depending on the types of transfers involved, we recommend the resources below.

Component	Recommendation
CPU	4-8 VCPU Core
Memory	16GB
Hard Disk Space	32GB of free disk

Supported Windows Versions

Below are the current supported and tested versions of Microsoft Windows that the agent supports.

Operating System	Supported?
Windows XP	No
Windows 10	Yes
Windows Server 2012 R2	No
Windows Server 2016	Yes
Windows Server 2019	Yes
Windows Server 2022	Yes

For help configuring the agent on servers that are not listed here, contact [e-mail].

Software Requirements

You will need Microsoft .NET Framework 4.7.2 to open the agent.

Network Requirements

The speed of your transfers will be heavily dependant on your internal and external network capacity. We recommend having the highest available uplink speed, with 1GB uplink speed over fiber if possible when moving high volumes of data or files.

If you are experiencing performance issues with the agent, we recommend running a speed test and ensuring you've chosen a data region that is close to the agent when applicable.

Firewall Requirements

The Couchdrop agent communicates with the Couchdrop control plane and APIs exclusively via HTTPS. This means that no additional ports are needed to be opened. However, if your organization has a proxy server or web filter, you may need to allow the following domains out.

• fileio.couchdrop.io

• api.couchdrop.io

• *.couchdrop.io

• 8.8.8.8, 8.8.4.4

For more information, get in touch with support via [e-mail]