Create FTPs Users

Learn about allowed users for SFTP and FTP

Accessing Couchdrop via FTP and FTPs requires a user account. Inbound FTP users are independent from Administrators in Couchdrop and are designed to have limited access.

We do not recommend using your owner account as they have elevated permissions to Couchdrop and generally FTP users are shared with external systems and providers.

Creating a new User

Creating a new Inbound FTP user is done in the management dashboard from Couchdrop and is a simple two step process.

Requirements

To create a new user - you will need:

• A username and password - the username needs to be unique in Couchdrop.

• A folder location where that user will be isolated to.

• Administrator access to your Couchdrop tenant

Configuration Steps

Login to Couchdrop at - https://my.couchdrop.io

1. From the dashboard - click "+ Create" and then choose FTP User

2. Follow the wizard to create your new user

3. Share the newly created user with your end customer

Once created - you can send connection details to the external provider or user.

You can see who has access directly in the Couchdrop SFTP section from the web app.