Couchdrop acts as an FTP and FTPs server out of the box.

Introduction to FTP

File Transfer Protocol (FTP) is one of the oldest methods of moving files between computers over a network. It uses a client-server model where users connect to an FTP server to upload, download, or manage files.

While simple and widely supported, traditional FTP sends data - including usernames and passwords - in plain text, making it insecure by modern standards.

For this reason, secure alternatives such as FTPS (FTP over SSL/TLS) or SFTP (SSH File Transfer Protocol) are often preferred.

Despite its limitations, FTP is still used in many legacy systems and workflows because of its simplicity and broad compatibility.

FTP in Couchdrop

Couchdrop gives you FTP without the servers. In minutes, you can spin up secure, cloud-hosted FTP endpoints that connect directly to your existing storage like Dropbox, Google Drive, OneDrive, or S3. Your partners still use FTP exactly as they always have - but you get cloud-native flexibility, enterprise-grade security, and zero infrastructure to manage. It’s the simplest way to modernize FTP​

Getting Started with Couchdrop

Inbound FTP is supported by default in Couchdrop accounts - but you will need to configure FTP users for access.​

Unlike SFTP, FTP is disabled by default in Couchdrop. This is because FTP is comparitively buggy and insecure and so we do not recommend using it where there are other options.

Enabling FTPs

To enable FTPs access, you must be an administrator or the owner in Couchdrop.

• Login to Couchdrop's web app

• Click SFTP Server

• Click FTP Connectivity

• Click Enable FTP

This setting will activate immediately.

The Windows agent has a collection of logfiles that can be useful for debugging issues. Our support team might also ask for them from time to time.

You can find the default location for the logs here:

C:\Users\%username%\AppData\Local\CouchdropCloudConnector

You can also jump directly to the local logs and configuration file within the settings (gear) within the Couchdrop agent.

Getting Started

Most Couchdrop users are interested in one core feature of Couchdrop

Common Questions

Introduction

Connecting to Box is fast to set up and fully supported in Couchdrop.

Requirements

To connect to Box in Couchdrop you will need:

• A licensed Box account

• Access as a Team Admin (if connecting to other Box users in the organization)

Configuration Steps

1. Log in to Couchdrop and add a new storage connection

2. Provide a name for the connection. This is how the Box connection will appear in Couchdrop

3. Select Box from the list of available connections

4. Choose Authorize Now and grant access to Couchdrop. Check "As Team Admin" if you wish to connect to folders from other users in the organization

Introduction

Connecting to Egnyte is fast to set up and fully supported in Couchdrop.

Requirements

To connect to Egnyte in Couchdrop you will need:

• A licensed Egnyte account

• A folder in Google Drive

• Your Egnyte Domain

Configuration Steps

1. Log in to Couchdrop and add a new storage connection

2. Provide a name for the connection. This is how the Egnyte connection will appear in Couchdrop

3. Select Egnyte from the list of available connections

4. Type in your Egnyte domain without egnyte.com (yourdomain.egnyte.com)

Introduction

Connecting Couchdrop to an Amazon S3 bucket is done using an IAM keyset. It can be completed in a few minutes if you have the right access in AWS.

Requirements

To connect to Amazon S3 in Couchdrop you will need:

• An S3 Bucket already configured

• An AWS IAM Key

• An AWS IAM Secret

• The AWS region

Configuration Steps

1. Log in to Couchdrop and add a new storage connection

2. Select Amazon S3 from the list of available connections

3. Provide the details above

4. Click Test Connection

Couchdrop acts as an SFTP server out of the box and supports thousands of users in a single tenant and Petabytes of data through our cloud storage integrations.

Introduction to SFTP

Secure File Transfer Protocol (SFTP) is a secure and reliable method of transferring files between systems over a network. Unlike traditional FTP, which sends data in plain text, SFTP encrypts both authentication credentials and file data using the Secure Shell (SSH) protocol. This ensures that sensitive information remains protected during transit.

SFTP in Couchdrop

Couchdrop gives you SFTP without the servers. In minutes, you can spin up secure, cloud-hosted SFTP endpoints that connect directly to your existing storage like Dropbox, Google Drive, OneDrive, or S3. Your partners still use SFTP exactly as they always have — but you get cloud-native flexibility, enterprise-grade security, and zero infrastructure to manage. It’s the simplest way to modernize SFTP

Getting Started with Couchdrop

Inbound SFTP is enabled by default in Couchdrop accounts - but you will need to configure SFTP users for access.

Introduction

Couchdrop can be connected to a OneDrive folder in a few simple steps. Couchdrop works with Personal OneDrive accounts and SharePoint Sites.

Requirements

To connect a personal OneDrive folder in Couchdrop you will need:

• A licensed OneDrive Account

• A folder in OneDrive

Configuration Steps

1. Log in to Couchdrop and add a new storage connection

2. Select OneDrive from the list of available connections

3. Choose whether or not to connect as an Administrator User,

4. Click Authorize Now. This will open a page to connect to Microsoft via OAuth. Click Accept.

Introduction

Connecting to Azure Files online is fast to set up and fully supported in Couchdrop.

Requirements

To connect to Azure Files online in Couchdrop you will need:

• Azure Account Name

• Azure Secret Key

• Azure Share Name

To learn how to configure Azure - you can visit

Configuration Steps

1. Log in to Couchdrop and add a new storage connection

2. Select Azure Files from the list of available connections

3. Provide your account name, secret and share name.

4. Click Test Connection

Introduction

Connecting to Dropbox is fast to set up and fully supported in Couchdrop. Couchdrop can connect to both Dropbox Personal and Dropbox Business accounts.

Requirements

To connect to Dropbox in Couchdrop you will need:

• A licensed Dropbox account

• Access to an Admin account to connect to Couchdrop (if connecting to Dropbox Business)

Configuration Steps

1. Log in to Couchdrop and add a new storage connection

2. Provide a name for the connection. This is how the Dropbox connection will appear in Couchdrop

3. Select Dropbox Personal or Dropbox Team from the list of available connections

4. Choose Authorize Now and grant access to Couchdrop.

Overview and Introduction

Couchdrop is not a fileserver - but it has some traits of one. Everything in Couchdrop starts as a folder. But folders themselves are abstract and do not necessarily live inside Couchdrop.

When you connect Couchdrop to Sharepoint or any one of the other over 50 platforms we support - you provide a folder name. This folder name acts as a filesystem location in Couchdrop.

Browsing that folder in the filesystem will not show the contents of Couchdrop - rather the files and folders that live in that external platform.

Uploading a file to that folder - via any means - will result in Couchdrop transferring the file to that provider or platform rather than the file living in Couchdrop.

Thus - to send a file to an external SFTP provider - you would simply upload it to the right folder inside Couchdrop.

Introduction

File Actions allow certain actions to occur when a file is uploaded or downloaded to Couchdrop. These can be connected to other ingestion and sharing methods including Mailboxes, Shared Links, AS2 Stations, and SFTP uploads and downloads.

File Actions are built using the .

Introduction

Couchdrop supports Microsoft Windows and Apple OSX using a lightweight agent that is installed directly on the file server, another server, or on a virtual machine.

The agent uses a shared token for authentication and communicates with Couchdrop's infrastructure via secure HTTPS calls. The agent can be run in a standalone fashion or .

Introduction

Couchdrop can be connected to a Google Workspace by creating a service account, which Couchdrop can do for you automatically. Couchdrop works with both Personal Google Drive accounts and Google Workspace accounts.

Most failures or issues with automations tend to come down to configuration or connectivity issues. To make things easy, every transfer automation attempt has a verbose automation log. You can review the logs at Automations > [Automation Name] > View Executions and choosing a specific execution time.

Failures will be noted with a red dot for easy identification.

Introduction

Couchdrop can be connected to a Google Drive folder in a few simple steps. Couchdrop works with Personal Google Drive accounts and Google Workspaces.

Introduction

Traditional SFTP and FTP servers use local storage and most cloud hosted SFTP servers provide some level of storage. Couchdrop is a bit different in this regard. Rather than including storage that is on disk, Couchdrop connects to your storage platform.

We support over 30 different cloud storage engines, including:

• Dropbox

Connecting to Couchdrop with a FTP client is simple. To get started, you will need:

• A username and password or

• A username and key

• The hostname for your Couchdrop POP. This can be found by clicking Connect

Install the agent on your Workstation

First, you need to install and configure the Couchdrop agent (Couchdrop Cloud Connector) on your workstation.

You can for configuration instructions. Once you have installed and configured the agent, you need to copy the configuration.

On your workstation, browse to the folder

Copy configuration.conf to a location you can access on the new server and also copy the Couchdrop Cloud Connector installer. Now you can uninstall the Agent from your workstation.

Introduction

Couchdrop allows for conditional filtering so that specific actions in a workflow only apply if certain conditions are met. This allows the use of one workflow for multiple scenarios and to selectively apply the workflow to specific files only.

Introduction

Connecting to SharePoint online is fast to set up and fully supported in Couchdrop. Couchdrop uses the Microsoft Graph API, which is the recommended method for connecting to SharePoint and OneDrive.

There are two different authentication methods available with SharePoint Online, Delegate Access or Application Access. The Couchdrop team recommends you use the default Delegate Access method, as it's simpler to configure.

Couchdrop provides a public host key that can be used to verify the authenticity of the endpoint you are connecting to. This key is static and we do not expect it to change in the future.

The host key for all Couchdrop endpoints

Introduction

Notifications can be set to email a specific email address when an automation either fails or succeeds.

Selecting Notifications

Notifications are set in the automation builder by clicking a plus sign and choosing Notifications.

Notifications settings

At any point of a workflow, you can choose to send a notification. Notifications can be sent on success, on failure, or when either happen by checking the appropriate boxes.

Recipient email addresses

The Recipient email address field is a text box where you can specify any email address to receive the notification. Couchdrop supports multiple email addresses separated by a comma.

Email template

Couchdrop uses pre-filled email templates for notifications. There are slight variations depending on the event, but the emails will follow a similar structure to below:

Subject: [Company name specified in Admin settings] - [Event] notification

Hi there,

Just wanted to let you know that your file [full file path] pulled by [username] has been [event] from [directory].

If you require support or assistance with this please email us on [email protected] and someone will be in contact shortly.

Thank you,

Team @ Couchdrop

Account expiry in Couchdrop is a useful tool for ensuring that accounts are short lived.

Any account except the owner can be configured with an expiry. When an account has expired, all access with be disabled.

The Couchdrop Agent (Couchdrop Cloud Connector) can be run as a Windows service.

Installing the agent as a service requires some understanding of how Windows services work and the service must be configured to run as the same user that is performing the configuration.

Before starting, make sure that you have installed the Couchdrop Cloud Connector by following the steps outlined here. Make sure you have run and configured everything properly and check that it is working. We recommend closing the desktop configuration app and systray application before starting the service.

Next in a command line, open the Couchdrop Cloud Connector folder located under Program Files and run the following command.

.\couchdrop-cloud-connector-service.exe install

Next, open the service manager:

services.msc

Find the service for "Couchdrop Cloud Connector" and open it.

Adjust the Log On configuration specifying the user account that you are logged in as the account to run the service under. This step is important as the agent configuration is stored under the user's profile. Without configuring the correct user, the service will not properly connect.

Finally, you can start the service. Once it's running, you can reopen the Couchdrop Cloud Connector configuration application and it should show the service as Running in Background.

Introduction

Couchdrop supports several key actions when configuring and managing automations. These actions modify or move files that are being processed by Couchdrop.

Selecting Actions

Actions are set in the automation builder by clicking a plus sign and choosing Actions.

Action Nesting

Actions can be nested in Automations, which means one action depends on the success and output of the previous action. This is a unique feature of Couchdrop and allows for very complex scenarios.

If a sub-action fails, then Couchdrop will not continue to process any child actions.

For more information, see .

Available Actions

The following actions are available in Automations in Couchdrop

Couchdrop automations are built using a visual builder that requires no code. The builder supports multiple steps through primary actions and sub-actions.

How the builder works

Automations have two main pathways. Moving down the tree are primary actions. Moving to the right are sub-actions.

See the sample image below of an automation created with the visual builder.

It's important to understand Primary Actions and Sub-actions and the processing order to avoid errors.

Primary Actions

Primary actions act on the original file. This means that when there is a Copy action, any sub-actions apply to the copy and do not apply to the original file. Because of this, some actions like "Rename File" are unavailable in Primary actions to avoid errors.

Sub-actions

Sub-actions are branches to the right. These actions act on the modified file if a second file has been created due to a copy or similar action. If there is only one file, Sub-actions act on the original file and function essentially the same as primary actions.

Processing Order

Automations are processed top-to-bottom, left-to-right. This means that sub-actions occur before the next primary action.

The builder shows the order that actions will be processed by showing them at different levels, with higher levels processed first. Processing order is also indicated by the letter groupings and numbered subactions.

See the image below for an example of processing order in a multi-step workflow.

All A group actions will occur first in numerical order, followed by the B group, and so on.

Modifying an automation

Once an action is chosen, the action type cannot be changed directly. Instead, the action must first be deleted and then replaced with a new action.

When deleting an automation action, if the action has sub-actions, those sub-actions will be deleted as well. When this applies, you will receive a warning explaining the number of actions that will be deleted and will need to confirm deletion.

The key difference between Couchdrop and other SFTP servers, is that Couchdrop works with your Cloud Storage instead of local hard disks. This means you can turn any storage platform, shared drive or server into a SFTP and MFT server in a matter of seconds.

Couchdrop is also not limited to one particular storage integration, rather you can mount hundreds of stores in Couchdrop and they appear as independent folders.

See Virtual Folders for more info on folders in Couchdrop

Connecting External Storage

To connect to over 30 different cloud platforms of a server the process is simple. You will of course need credentials or an API keyset for the storage you want to connect, but that aside, the process is simple.

Step 1: Create new Connection

From the Browser or Storage Admin, click Add Storage Integration. This will pop open a modal window with some options.

Step 2: Choose a new folder name

Storage connections appear as folders in Couchdrop. So a crucial step in this process is to choose a folder name and location. Couchdrop supports nestling storage connections as well.

Step 3: Choose a connection type and configure it

Next up - choose a connection type. At this stage, you will be redirected to the configuration panel to manage this connection.

For detailed information, see the child articles here or reach out to support.

Common Storage Integrations

Couchdrop supports over 30 different storage platforms. The most common ones are well documented.

Introduction

Mailboxes in Couchdrop provide a simple way to receive files via email. When you create a mailbox - Couchdrop creates a dedicated email addresses that automatically save attachments directly to your cloud storage.

Requirements

To setup an Mailbox, generally you will need the following:

• Access to Couchdrop, with the appropriate user rights. Talk to your admin to get these.

• A folder or details for a cloud storage drive and rights to manage it

How to create the Mailbox

To create the inbox, follow the steps below:

1. Login to Couchdrop and click Inbound Mailboxes

2. Click Create New. If you don't see this option, talk to your administrator.

3. Provide a name for the mailbox. This is simply so you can identify it.

4. Select a location for files to arrive. This is the place where user delivered files will be located. You can choose an existing folder, or configure a new cloud storage connection here. Once you are done, click Save and Continue.

Now you will see your newly created Mailbox. Copy the email address by clicking Email.

Feature Support

Mailboxes have comprehensive support in Couchdrop.

Frequently Asked Questions

Delegating Domain-Wide Authority

Learn how to connect Google Workspace to Couchdrop with a Client ID and domain-wide delegation

Introduction

To connect a Google Workspace account to Couchdrop you need to delegate domain-wide authority so Couchdrop can access your users and migrate them automatically.

Requirements

Delegating Domain-Wide Authority requires the following:

• A Google Workspace Administrator Account to access the Admin Console

• Familiarity with the Google Admin Console

• Client ID for Google generated in Couchdrop when configuring a Google Workspace connection

Configuration Steps

1. for your Google Workspace domain.

2. Select the Security tab. If you don't see Security, select Show More from the bottom of the menu list.

3. Choose Access and data control and then API controls.

4. In the Domain wide delegation

1. Click Authorize. Test that the connection in Couchdrop is successful to complete your configuration.

For more information on domain-wide delegation, see this Support article from Google:

Introduction

Couchdrop supports AS2 connectors, enabling secure file exchanges with partners using the AS2 protocol. Designed for EDI transfers, AS2 ensures both security and reliability. With Couchdrop, you can connect to external AS2 partners to send files outbound, or receive files as an AS2 provider. This section focuses on configuring connections to external AS2 partners for outbound transfers.

Requirements

To set up an AS2 connector, generally, you will need the following:

• Access to Couchdrop, with the appropriate user rights. Talk to your admin to get these.

• AS2 Partner ID (AS2 ID)

• AS2 Target URL

• AS2 Trading partners public certificate

Configuration Steps

1. Log in to Couchdrop and add a new storage connection

2. Select Outbound AS2 from the list of available connections

3. Configure the Name and virtual folder name

4. Set the partner configuration details and upload the partners public certificate.

Now when file browsing you will see your newly created folder and every file dropped in will be sent to your configured partner.

We recommend testing a partner upload after initial configuration.

How it works

AS2 is different to most storage connections in Couchdrop in that it only supports outbound transfers. You can think of AS2 as a messaging protocol rather than a file storage or transfer protocol. With AS2 - operations like listing directory contents and downloading files are not supported.

In Couchdrop - an external AS2 connection is surfaced in the virtual filesystem as an outbound folder where files can be upload/sent.

When files are uploaded into an AS2 folder - Couchdrop wraps the files in an AS2 message, encrypts the file and sends it to the external provider.

Supported features with external AS2 servers.

Introduction

Inbound webhooks in Couchdrop provide a simple and secure way to upload data directly into your storage environment over HTTPS. Instead of relying on traditional file transfer protocols or manual uploads, customers can push data to Couchdrop programmatically using standard POST requests. This makes it easy to integrate Couchdrop into existing workflows, applications, or automation pipelines without needing specialized client software.

Couchdrop’s inbound webhooks are flexible and support a wide range of payloads, including binary files, JSON documents, and raw request bodies. Whether you’re sending log files, structured data, or application-generated artifacts, Couchdrop ensures that the incoming content is captured reliably and routed to your configured storage destination. This approach enables seamless ingestion of data at scale while maintaining the simplicity and security of HTTPS-based transfer.

Requirements

To setup and use a inbound webhook for data upload you will need the following:

• Access to Couchdrop, with the appropriate user rights. Talk to your admin to get these.

• A folder or details for a cloud storage drive and rights to manage it

• Knowledge about what kind of data you are sending and any authentication requirements

Configuring an Inbound Webhook

To create the inbox, follow the steps below:

1. Login to Couchdrop and click Inbound Webhooks

2. Click Create New. If you don't see this option, talk to your administrator.

3. Provide a name for the web hook endpoint. This is simply so you can identify it.

4. Select a location for files to arrive. This is the place where user delivered files will be located. You can choose an existing folder, or configure a new cloud storage connection here. Once you are done, click Save and Continue.

Using an Inbound Webhook to upload data

Example 1: Upload via CURL

To upload via curl:

Example 2: Upload with Python using a stream

Example 3: Upload JSON data to a file

In networks where internet access is only allowed behind a proxy server some additional manual configuration is needed.

Configuration steps

1. Install and run the agent

2. Set the token

3. Stop the agent and then add the proxy configuration manually

4. To add the proxy configuration, you will need to locate the Movebot configuration file, normally it's located in the directory, C:\Users\%username%\AppData\Local\CouchdropCloudConnector.

   Open the file with Notepad, or something similar, and you will find a JSON with a base config.

5. Edit the "proxies" section, adding an HTTP and HTTPS proxy with the syntax below:

1. Save the file, and start the agent again.

Proxy URL syntax examples:

Debugging

To debug connection issues, check the log files located in the same directory as the configuration files and feel free to contact support for help at .

Connecting to Couchdrop with a SFTP client is simple. To get started, you will need:

• A username and password or

• A username and key

• The hostname for your Couchdrop POP. This can be found by clicking Connect

The Windows / OSX Agent allows for connections to on-prem file servers running Microsoft Windows or macOS. This software is run as an executable and can also be run as a service.

Server Requirements

While connection requirements can vary depending on the types of transfers involved, we recommend the resources below.

Introduction

Shared Links in Couchdrop offer a secure and easy way to share and send files to external parties via the web. A shared link is a URL that can be shared and can then be used to download individual files or share a directory of files inside Couchdrop.

Shared Links have two modes:

• Send Files - This method creates a copy of the file that can be only downloaded using the generated link. Couchdrop stores the file temporarily in specific storage.

Introduction

Couchdrop supports inbound AS2, enabling secure file exchanges with partners using the AS2 protocol to send and receive data.

Designed for EDI transfers, AS2 ensures both security and reliability. With Couchdrop, you can connect to external AS2 partners to send files outbound, or receive files as an AS2 station. This section focusses on receiving data as an AS2 station in Couchdrop from partners.

Accessing Couchdrop via SFTP requires a user account. Inbound SFTP users are independent from Administrators in Couchdrop and are designed to have limited access.

We do not recommend using your owner account as they have elevated permissions to Couchdrop and generally SFTP users are shared with external systems and providers.

User Management in Couchdrop

Accessing Couchdrop via FTP and FTPs requires a user account. Inbound FTP users are independent from Administrators in Couchdrop and are designed to have limited access.

We do not recommend using your owner account as they have elevated permissions to Couchdrop and generally FTP users are shared with external systems and providers.

Creating a new User

Creating a new Inbound FTP user is done in the management dashboard from Couchdrop and is a simple two step process.

Overview

System integrations allow you to connect a system that Couchdrop can use to stream data into.

These differ from storage integrations, as storage integrations are external file systems, and platforms are external system we stream data into, such as databases or queues.

The root directory in Couchdrop is a key security mechanism.

When users are added, you must choose a root directory. The root directory in Couchdrop behaves a bit like the home directory in a unix environment with a couple of caveats.

• Users cannot navigate outside the root directory

• Users can only see paths relative to the root directory

Outside of the standard user roles, access to various features can be managed on an individual user and a group basis.

When adding a user, we pick reasonable defaults based on your environment and then you can modify this access.

A key security mechanism in Couchdrop is ACLs. ACLs limit access to particular IP addresses or netwrok ranges.

There are three levels of ACL controls in Couchdrop:

• User based

• Group based

• Tenant based

Requirements

Required Configuration

To setup a Webhook you will need:

Couchdrop allows administrators to create comprehensive password policies that enforce good password management to meet security and compliance requirements.

Global Password Policies

Under administration, Couchdrop allows admins to configure a global password policy that applies to all users. This global password policy is managed under Administration --> Security --> Password Policies

SFTP and SCP are easy targets for brute force attacks on the internet. To protect our customers from unauthorised access, Couchdrop implements an account lockout policy by default.

After 5 incorrect attempts in 5 minutes, accounts are locked for 15 minutes.

This option can be disabled globally, but we do not recommend it.

Introduction

Couchdrop uses a vast network of cloud computing resources to provide you with a robust and fast SFTP and file automation platform. Since we are using dynamic cloud computing, geographically located in over 15 different datacenters, we can't publish or guarantee that our IPs won't change. In fact, they do change, and very frequently.

Couchdrop has three different mechanisms for alerting and notifications. Each is independant of the other and is managed slightly differently.

Global Alerting

Global alerting lives across the tenant and provides the broadest framework for providing notifications on events. You can configure global alerting to notify users when:

• A file is uploaded or downloaded

• A user logs in

• An event fails

These notifications are configured under Administration --> Reporting --> Alerting

Notifications are either by email or via web hooks. Couchdrop expects a HTTP 200 response to web hooks or else it will retry 15 times with an exponential backoff.

Folder Alerting

Folder alerting offers the same alerting facilities as Global Alerting, but they are configured and bound to a folder and its children.

Folder alerting is configured through the manage folder menu and can be configured globally as folder settings under Administration --> Permissions.

Folder alerting supports the following events:

• A file is uploaded or downloaded

• An event fails

File Actions

Alerting can also be configured as an action in File Actions.

Introduction

Couchdrop Automated Transfers take the hassle out of moving files between systems by allowing you to schedule, trigger, and orchestrate file transfers without manual intervention. Instead of relying on scripts, cron jobs, or complex middleware, Couchdrop provides a managed way to automatically move data between your connected storage platforms, SFTP/FTP servers, or cloud environments.

With Automated Transfers, you can define rules and schedules that handle repetitive or time-sensitive workflows, such as nightly backups, hourly data syncs, or event-driven distribution of files.

Triggers

Transfer Automation have two trigger types: Manual and Scheduled. Manual triggers are only initiated by clicking the Run/Trigger Workflow button.

Scheduled triggers activate based on a configured schedule (evaluated in UTC) with the following options:

Secondary Schedules

If the Transfer Automation needs to run at multiple intervals, these can be set with Secondary Schedules.

Suppose you want to trigger the automation at noon every Friday but also on the first of the month. To do this, create one Automation for Weekly, Friday, 12:00PM, and then a Secondary schedule for Monthly 1, 12:00PM.

You can add as many Secondary Schedules as needed for a single automation.

Determining what to transfer or poll

Transfer automations require that you configure a source and choose what to transfer or poll.

Enabling Transfer Automations

To enable a Transfer Automation, click Transfer Automation Enabled in the builder or click the three dots next to the Automation name in Automations and choose Enable Schedule.

Overview

Azure Blob is supported natively with Couchdrop. Couchdrop allows users of Azure Blob to upload and download files and Azure Blob customers can easily configure and manage secure access to Azure Blob files and folders for access and use via SFTP, FTP, Automations and Web Access with granular user management and controls through a user-friendly web interface.

Requirements

Configuring access to Azure Blob is a simple process in Couchdrop. Lets get you up and running - you will need.

1. An active Couchdrop account

2. An active Azure Storage Account.

3. Access to create a Container (or use an existing one).

4. Connection details you’ll need:

Configuration Steps

Step 1: Create an Azure Blob Container - or Use an existing container

1. In the Azure Portal - Navigate to Storage accounts → select your storage account.

2. In the left menu, click Containers.

3. Click + Container, give it a name, and set access level to Private (recommended).

Step 2. Generate Credentials for Azure

Option A: Access Key (simple but broad permissions)

1. In the storage account, go to Access keys.

2. Copy the Storage account name and Key1.

Option B: SAS Token (more secure / scoped)

1. In the storage account, go to Shared access signature.

2. Select:

   • Allowed services: Blob

   • Allowed resource types: Container and Object

3. Connect Couchdrop to Azure

1. Log in to your Couchdrop dashboard.

2. Click + Create -> Connect to Storage -> choose Azure Blob.

3. Enter the required details:

   • Couchdrop Folder (this is where Couchdrop will present the Azure bucket)

You will now see your Azure blob container as a folder in Couchdrop.

Frequently Asked Questions

Supported Features

Couchdrop has comprehensive support for interacting with Files in Azure Blob

Introduction

Variables are used in Couchdrop to support custom filename and path creation in automations. Whenever setting a location or path in an automation, you can use variables to generate an appropriate path.

Available Variables

The following variables are available for automations

Introduction

Couchdrop can be connected to any external FTP/s server in a few simple steps. When connected, you can upload and download files to the external FTP/s provider. You can also take advantage of Couchdrop’s automation features and inbound transfer methods - such as mailboxes and upload links - to streamline and simplify data transfers.

Requirements

To connect to an external FTP server with Couchdrop you will need:

• The hostname or IP address and port number for the external server

• A username and password for the external server.

• A unique folder name in Couchdrop

Configuration Steps

1. In Couchdrop; Click + Create -> Connect to Partners/Providers or + Add Connection from the Connections Tab

2. Select FTP Server from the list of available connections

3. Provide the configuration details as listed above

4. Click Test Connection

How it works

Similar to all connections in Couchdrop - all external FTP connections appear as folders in Couchdrop. Couchdrop can transfer to and from the external FTP server directly or through automations.

Supported features with external FTP servers

Frequently Asked Questions

Common issues and errors

Introduction to Boomi with Couchdrop

Boomi is a leading iPaaS (Integration Platform as a Service) solution for enterprise users. iPaaS platforms like Boomi enable no-code integrations between internal systems - for example, connecting Salesforce with Zendesk.

Couchdrop is a Managed File Transfer (MFT) and SFTP platform designed to simplify secure B2B file transfers. It acts as a secure file transfer gateway for Boomi, allowing Boomi customers to receive files via SFTP, FTP, and other MFT protocols, and then pass them into Boomi for internal processing.

How Boomi works with Couchdrop

Boomi is configured in Couchdrop as an outbound connection. You link a Couchdrop folder to a Boomi process via a webhook endpoint. Any file uploaded into that folder is securely delivered to Boomi, which then triggers the process you have deployed.

Requirements

• Admin access in Couchdrop

• A Boomi process with a Web Services Server connector deployed to an environment

• The following details from Boomi:

  • Environment API URL

Configuration Steps

Set Up the Process in Boomi

• Create and deploy a process with a Web Services Server connector

• Copy the Environment API URL, Endpoint, Username, and Token from your Boomi environment

Configure the Connection in Couchdrop

• Add a new outbound connection

• Select Boomi and provide:

  • A name for the integration

  • A folder name (creates a Couchdrop folder that sends files to Boomi)

Files uploaded into the Couchdrop folder will now be sent automatically to your Boomi process.

Introduction to Superbase with Couchdrop

Couchdrop’s native support for inserting data into Superbase through file actions makes it incredibly simple to move data from virtually any source into your data warehouse. You can configure Couchdrop to automatically ingest files and stream their contents directly into Superbase tables. This enables seamless integration of data coming from cloud storage, SFTP/FTP servers, APIs, or inbound webhooks - all with minimal setup.

With this capability, teams can unlock fast and reliable ingestion of structured or semi-structured data without needing to manage ETL infrastructure. Couchdrop handles the heavy lifting of getting data into Superbase so it’s immediately available for analysis.

How Superbase works with Couchdrop

Superbase is configured in Couchdrop as a platform integration. This type of integration does not appear directly as a as Couchdrop needs to understand how to translate the data into rows in Superbase.

Instead; Superbase is configured as a connection and then you can use this connection as a file action inside an or .

When you configure the file action - you provide details about the data table schema in Superbase and how that maps to the data files being ingested by Couchdrop.

Requirements

To connect to Supabase in Couchdrop you will need:

• A Supabase account, with a table created that you want to upload data into

• Access credentials, such as your project ID and access key

• Your project ID is typically found in the URL in Supabase, if you navigate to your Supabase project, https://supabase.com/dashboard/project/<project-id>

Configuration Steps

1. Log in to Couchdrop and add a new system integration

2. Select Superbase from the list of available integrations

3. Provide the details above

4. Click Add System Integration and follow the wizard

Introduction to Azure Queue with Couchdrop

Couchdrop supports streaming data directly into Azure Queue through file actions and automations, making it effortless to bridge file-based workflows with event-driven architectures. Instead of writing custom code or maintaining integration middleware, Couchdrop can take files or payloads from virtually any source - cloud storage, SFTP/FTP, APIs, or inbound webhooks - and automatically publish them as messages to your Azure queues.

Using Couchdrop’s automations with Azure Queue, you can transform traditional file transfers into real-time, event-driven pipelines.

How Azure Queue works with Couchdrop

Azure Queues are configured in Couchdrop as a platform integration. This type of integration does not appear directly as a as Couchdrop, rather Azure Queue is configured as a connection that you can use in a file action inside an or .

Requirements

To connect to Azure Queue in Couchdrop you will need:

• An Azure account, with an azure queue created within a storage account - take note of the queue name, and the storage account name

• An access key for the storage account

Configuration Steps

1. Log in to Couchdrop and add a new system integration

2. Select Azure Queue from the list of available integrations

3. Provide the details above

4. Click Add System Integration

Creating users in Couchdrop is a simple process and can be done a couple of different ways.

Creating Users Manually

To add a user to Couchdrop manually:

• Login to Couchdrop

• Navigate to Administration --> Users

• Click Create New User

From here, you will need to provide details for their account:

• Pick a username, this needs to be unique across Couchdrop

• Supply an email address. This is optional but is important if you expect the user to be used for more than just SFTP and FTP access

• Set a password.

• Choose the user's role

The final step is choosing the user's root directly. Information on what is a root directory can be found .

Inviting Users to Couchdrop

Users can be invited via email to Couchdrop. When invited, users will be provided with a password and basic settings.

To invite users to Couchdrop:

• Login to Couchdrop

• Navigate to Administration --> Users

• Click the ... menu button and choose Invite User

Couchdrop supports multiple external logging provider like Splunk, Datadog, Azure Monitor (Sentinel), Elastic and general Webhooks to send Couchdrop events as logging data to in a json format.

Select one or multiple of the logging provider to connect to

Event Types

Options for events to send are

• Login

• Admin changes

• Failures

• File based actions

Example Couchdrop JSON Event

Requirements

Required Configuration

To connect to Datadog you will need:

• Datadog Application Key

• Datadog API Key

Optional Configuration

You can configure these optional attributes

• Datadog integration name (ddsource)

• Datadog Tags (ddtags)

• Originating Hostname (hostname)

• Service Name (service)

To learn how to setup Datadog API access you can visit

Configuration Steps

1. Log in to Couchdrop and navigate to the Admin Panel - Logging

2. Select Connect/Manage on the Datadog Provider Pill

3. Select the Events to send to Datadog

4. Configure the required and optional Datadog fields

Requirements

Required Configuration

To connect to Splunk you will need:

• Event Collector token

• HTTP Event Collector URI

Optional Configuration

You can configure these optional attributes

• Originating Host

• Event Source Application

• Sourcetype value for the event

• Index name

To learn how to setup Splunk API access you can visit

Configuration Steps

1. Log in to Couchdrop and navigate to the Admin Panel - Logging

2. Select Connect/Manage on the Splunk Provider Pill

3. Select the Events to send to Splunk

4. Configure the required and optional Splunk fields

Requirements

Required Configuration

To connect to Azure Monitor you will need:

• Azure Tenant ID

• Azure Client ID

• Azure Client Secret

• Log Ingestion Endpoint

To learn how to setup Azure Monitor API access you can visit

Configuration Steps

1. Log in to Couchdrop and navigate to the Admin Panel - Logging

2. Select Connect/Manage on the Microsoft Sentinel Provider Pill

3. Select the Events to send to Azure Monitor

4. Configure the required Azure Monitor fields

Overview

Couchdrop supports MFA/2FA natively through an integration with Authy (by Twilio). All users can configure 2fa for the Couchdrop Web App and when they first login to Couchdrop.

Authy supports SMS based 2FA and QR code based authenticator apps like the Microsoft Authenticator, 1password and the Google Authenticator. Setup is quick and easy and users can self manage.

Enabling Two Factor Authentication

Users can self manage 2fa by logging into the Couchdrop Web App and clicking on their user profile.

Forcing the use of MFA/Two Factor Authentication

Couchdrop now supports 2fa enforcement via a new security option. When enabled, users who have not configured 2fa will be required to configure it the next time they login.

How to Enable

To enable 2fa enforcement;

1. Login to Couchdrop as the owner

2. Click Administration --> Security

3. Under Password Policies, toggle the checkbox for Enforced MFA

Debugging issues

Couchdrop administrators with permissions to manage users can disable 2fa for users in their tenant. Disabling 2fa for a user will allow the user login to Couchdrop without 2fa and retry configuration.

Introduction

Couchdrop has support for scanning data prior to uploading through our integrated malware scanner. This functionality is an additional paid add-on, so reach out to [email protected] if you do not have it enabled.

Malware scanning must be configured on folders to become active. This is because most customers do not want it across the board.

Malware FAQs

Why do I need Couchdrop Malware Scanning?

Couchdrop's automated malware scanning provides an additional layer of protection for customers who are receiving files from external parties and wish to ensure the integrity of the files entering their infrastructure and file pipelines. While many cloud platforms (SharePoint, Dropbox, Google Drive, etc.) have a layer of protection, other platforms do not offer this natively.

How do I enable Malware Scanning?

Access to this functionality can be requested via . Once enabled, you can enable malware scanning for specific folders.

What is the underlying Malware Scanning mechanism?

Malware Scanning is provided by ClamAV ()

Malware scanning is limited to files that are 1GB or less.

Is it possible to modify the scanning behaviour?

No. Admins cannot adjust the scan behaviour. Where can I find events generated by Malware Scanning?

Events will appear as "malware_scan_failed" under the reporting section of your admin portal.

Which storage platforms support Malware Scanning?

You can enable Malware Scanning for any storage platform that can be connected to Couchdrop. Once you have connected your storage to Couchdrop, you must enable scanning on that folder.

Overview

Couchdrop supports Azure Blob and SFTP - facilitating the easy transfer of data to and from Azure Blob containers. Setup and configuration is simple and only takes a couple of minutes.

What is Azure Blob

Azure Blob is an offering in Azure from Microsoft. It is a horizontally scalable block storage platform for storing large volumes of data in and is a common tool in the toolbox for companies adopting Azure for infrastructure.

What is SFTP

SFTP is the most widely adopted protocol for securely sending and retrieving files in a system to system environment.

Requirements

To use SFTP with Azure Blob - there are a couple of things you will need

1. An Couchdrop account - you can register at

2. An Azure Blob container and access to the Azure portal as an administrator

3. 5 minutes spare and a coffee

Configuration Steps

1. Connect Couchdrop and Azure Blob. This is outlined .

2. Create an SFTP user in Couchdrop and attach them to the Azure folder. Configuring SFTP users in Couchdrop is detailed in .

3. Connect and test

How it Works

When you connect Couchdrop and Azure - you create a virtual pipe that transports data on demand. Couchdrop provides you with an account and set of credentials to use in your SFTP client or application using SFTP. Files uploaded or downloaded via that SFTP account through Couchdrop will be uploaded or downloaded to/from Azure Blob.

The transfer process is performed in Couchdrop's secure platform and is transparent to the end user or system.

Managing Users In Couchdrop

User management in Couchdrop is done under Administration --> Users or under the Users section from the main navigation.

Requirements

Required Configuration

To connect to Logstash you will need:

• Elastic Username

• Elastic Password

• Elastic Url

To learn how to setup Logstash Http input plugin you can visit

Configuration Steps

1. Log in to Couchdrop and navigate to the Admin Panel - Logging

2. Select Connect/Manage on the Elastic Provider Pill

3. Select the Events to send to Logstash

4. Configure the required Logstash fields

Introduction

Upload Links in Couchdrop provide a simple way to request and receive files using a secure web link. They provide a brand-able, secure web portal where clients, partners, and customers can easily upload files directly to your cloud storage without needing accounts or access to your internal systems.

Introduction

Couchdrop can be connected to an external SFTP server in just a few steps. Once connected, you can seamlessly upload and download files directly to the external SFTP platform. You can also take advantage of Couchdrop’s automation features and inbound transfer methods - such as mailboxes and upload links - to streamline and simplify data transfers.

Introduction to Workato with Couchdrop

Workato is a leading iPaaS (Integration Platform as a Service) solution for SMB and enterprise customers. iPaaS platforms like Workato enable no-code integrations between internal systems - for example, connecting Salesforce with Zendesk.

Couchdrop is a Managed File Transfer (MFT) and SFTP platform designed to simplify secure B2B file transfers. It acts as a secure file transfer gateway for Workato, allowing Workato customers to receive files via SFTP, FTP, and other MFT protocols, and then pass them into Workato for internal processing.

Introduction to Zapier with Couchdrop

Zapier is a leading iPaaS (Integration Platform as a Service) solution for consumers and small businesses. iPaaS platforms like Zapier enable no-code integrations between internal systems - for example, connecting Salesforce with Zendesk.

Couchdrop is a Managed File Transfer (MFT) and SFTP platform designed to simplify secure B2B file transfers. It acts as a secure file transfer gateway for Zapier, allowing Zapier customers to receive files via SFTP, FTP, and other MFT protocols, and then pass them into Zapier for internal processing.

How Zapier works with Couchdrop

Introduction to Snowflake with Couchdrop

Couchdrop’s native support for inserting data into Snowflake through file actions makes it incredibly simple to move data from virtually any source into your data warehouse. You can configure Couchdrop to automatically ingest files and stream their contents directly into Snowflake tables. This enables seamless integration of data coming from cloud storage, SFTP/FTP servers, APIs, or inbound webhooks - all with minimal setup.

With this capability, teams can unlock fast and reliable ingestion of structured or semi-structured data without needing to manage ETL infrastructure. Couchdrop handles the heavy lifting of getting data into Snowflake so it’s immediately available for analysis.

Introduction to Amazon SQS with Couchdrop

Couchdrop supports streaming data directly into Amazon SQS through file actions and automations, making it effortless to bridge file-based workflows with event-driven architectures. Instead of writing custom code or maintaining integration middleware, Couchdrop can take files or payloads from virtually any source - cloud storage, SFTP/FTP, APIs, or inbound webhooks - and automatically publish them as messages to your SQS queues.

Using Couchdrop’s automations with SQS, you can transform traditional file transfers into real-time, event-driven pipelines.

Couchdrop has a very simple role structure. When thinking about users in Couchdrop, there are Internal Users and External Users.

Internal Users

Internal Users are users within your organisation. Typically, they are management users with permission to configure and manage file transfers and can create/manage External Users.

Couchdrop allows administrators to define complex permissions on folders and their child files. Permissions apply across the board regardless of the accessing system and can be used to ensure that appropriate access levels are maintained.

Folder Permissions

When viewing a folder, permissions can be applied. Couchdrop applies an inheritance model to permissions, which means folders inherit the permissions of their closest parent.

When enabling permissions on a folder you must keep in mind:

Configuring SSO with Couchdrop

Couchdrop can be configured for SAML authentication via the web interface.

Pre-Requisites

Users must already exist in Couchdrop for SAML login and as Couchdrop supports login via SFTP and FTP, they must have a password set as well. SAML Login is only available through the web interface.

OpenSSH, which is a suite of secure networking utilities based on the SSH (Secure Shell) protocol, includes a command-line utility for interacting with SSH servers for file transfer purposes. This utility is simply called sftp.

How to use OpenSSH SFTP

Here's a brief overview of how to use the sftp command:

Create your own secure, customer-facing file transfer portals by applying your branding to Couchdrop. Before beginning this process, we recommend you have good quality logos and your brand guide (with hex colors) available.

Configure Couchdrop Whitelabelling

1. Log in to Couchdrop as the Owner user.

Introduction to BigQuery with Couchdrop

Couchdrop’s native support for inserting data into BigQuery through file actions makes it incredibly simple to move data from virtually any source into your data warehouse. You can configure Couchdrop to automatically ingest files and stream their contents directly into BigQuery tables. This enables seamless integration of data coming from cloud storage, SFTP/FTP servers, APIs, or inbound webhooks - all with minimal setup.

With this capability, teams can unlock fast and reliable ingestion of structured or semi-structured data without needing to manage ETL infrastructure. Couchdrop handles the heavy lifting of getting data into BigQuery so it’s immediately available for analysis.