Server Requirements

Learn about requirements for connecting Couchdrop to file servers

Overview

The Couchdrop Windows / macOS Agent connects on-premises file servers to Couchdrop.

The agent runs as an executable on a Microsoft Windows or macOS host and can also run as a service.

Server requirements

The resources required by the agent can vary depending on the types and volume of transfers involved.

For most deployments, we recommend:

Component	Recommendation
CPU	4–8 vCPU cores
Memory	16 GB
Free disk space	32 GB

Higher-volume transfers may require additional CPU, memory, disk space, or network capacity.

Supported Windows versions

The following Microsoft Windows versions have been tested for use with the Couchdrop Agent.

Operating system	Supported
Windows XP	No
Windows 10	Yes
Windows Server 2012 R2	No
Windows Server 2016	Yes
Windows Server 2019	Yes
Windows Server 2022	Yes

For help configuring the agent on an operating system that is not listed above, contact [e-mail].

Software requirements

The Windows Agent requires Microsoft .NET Framework 4.7.2.

Make sure this version of the .NET Framework is installed before opening or running the agent.

Network requirements

Transfer performance depends on both your internal network and your external internet connection.

For environments transferring high volumes of files or data, we recommend using the highest available uplink speed, with a 1 Gbps fiber connection where possible.

If you experience performance issues with the agent:

• Run a speed test from the agent host.
• Check the available upload and download bandwidth.
• Check the internal connection between the agent and your file server or network storage.
• When applicable, select a Couchdrop data region that is geographically close to the agent.

Firewall requirements

The Couchdrop Agent communicates with the Couchdrop control plane and APIs exclusively over HTTPS. No additional inbound ports need to be opened.

If your organization uses a proxy server, firewall, or web filter that restricts outbound traffic, allow access to:

• fileio.couchdrop.io
• api.couchdrop.io
• *.couchdrop.io
• 8.8.8.8
• 8.8.4.4

If you continue to experience connectivity issues after allowing these destinations, contact [e-mail].