Running the Couchdrop Agent as a Service

Learn how to run the Couchdrop Agent as a Service for file server transfers.

Overview

The Couchdrop Agent, also known as the Couchdrop Cloud Connector, can run as a Windows service.

Running the agent as a service allows it to continue operating in the background without requiring the desktop application to remain open.

The service must run under the same Windows user account that was used to configure the agent. The Couchdrop Agent configuration is stored within that user's profile, so using a different account can prevent the service from connecting correctly.

How to run the Couchdrop Agent as a service

Before you start

Before installing the service:

• Install and configure the Couchdrop Cloud Connector by following the Windows / Mac File Server setup instructions.
• Confirm that the agent is connected and working correctly.
• Close the Couchdrop Cloud Connector desktop configuration application and system tray application.
• Make sure you know which Windows user account was used to configure the agent.

1

Open the Couchdrop Cloud Connector folder

Open a command line and navigate to the Couchdrop Cloud Connector installation folder under Program Files.

2

Install the Windows service

Run the following command from the Couchdrop Cloud Connector folder:

.\couchdrop-cloud-connector-service.exe install

This installs the Couchdrop Cloud Connector as a Windows service.

3

Open Windows Services

Open the Windows Service Manager by running:

services.msc

Find Couchdrop Cloud Connector in the list of services and open its properties.

4

Configure the service account

Open the Log On settings for the Couchdrop Cloud Connector service.

Configure the service to run using the same Windows user account that was used to configure the Couchdrop Agent.

The agent configuration is stored under the Windows user's profile. If the service runs under a different account, it may not be able to access the configuration and connect to Couchdrop.

5

Start the service

Start the Couchdrop Cloud Connector service.

Once the service is running, reopen the Couchdrop Cloud Connector configuration application.

The application should show the agent as Running in Background.