> For the complete documentation index, see [llms.txt](https://docs.couchdrop.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.couchdrop.io/security-and-governance/advanced-security-options.md). # Advanced Security Options ## Couchdrop Support Team Access #### Allow support team access Controls whether the Couchdrop support team can access your account when helping with troubleshooting or account assistance. When enabled, a Couchdrop support team member can generate an access token for your account. Disable this setting if you do not want Couchdrop support to be able to access your account. ## Advanced Protocol Options ### Async FTP uploads Allows Couchdrop to continue uploading or syncing a large file after the FTP client has closed its connection. This can help prevent client-side timeouts when transferring large files over FTP. ### Async SFTP uploads Allows Couchdrop to continue uploading or syncing a large file after the SFTP client has closed its connection. This can help prevent client-side timeouts when transferring large files over SFTP. ## Limits ### Upload file size limit Sets the maximum file size Couchdrop will accept for an upload. Couchdrop applies a default upload file size limit. Contact if you need this limit increased. ### File list limit Sets the maximum number of files and folders Couchdrop returns when listing a directory over SFTP, FTP, or another supported protocol. For folders containing a large number of items, the configured limit may mean that not every file or folder is returned in the directory listing. Contact if you need this limit increased. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.couchdrop.io/security-and-governance/advanced-security-options.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.