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How to connect via SFTP

Learn how to connect to Couchdrop with SFTP

Requirements

Connection details

Couchdrop uses the default ports for SFTP and a unique hostname for your tenant.

Parameter
Value

Hostname

<yourdomain>.couchdrop.io

Port

22

Authentication

Password or SSH key

How to connect to Couchdrop via SFTP

  1. Open your SFTP client or application.

  2. Enter your Couchdrop hostname.

  3. Use port 22.

  4. Enter your SFTP username.

  5. Authenticate with your password or SSH key.

  6. Connect.

If your client requires SSH host key verification, use the host key details shown below.

Host key authentication

Couchdrop provides a public host key that can be used to verify the authenticity of the endpoint you are connecting to. This key is static and we do not expect it to change in the future.

The host key for all Couchdrop endpoints

Frequently asked questions

What port does Couchdrop SFTP use?

Couchdrop SFTP uses port 22.

Common issues and errors

Connection refused or timed out

Confirm that your network allows outbound SFTP connections over port 22 and that you are connecting to the correct Couchdrop hostname.

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