# Create SFTP Users

Accessing Couchdrop via SFTP requires a user account. Inbound SFTP users are independent from Administrators in Couchdrop and are designed to have limited access.&#x20;

We do not recommend using your owner account as they have elevated permissions to Couchdrop and generally SFTP users are shared with external systems and providers.&#x20;

## User Management in Couchdrop

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Users and Groups</strong></td><td>Learn more about users and groups in Couchdrop</td><td></td><td><a href="../../administration/users-and-groups">users-and-groups</a></td></tr><tr><td><strong>RSA and DSA Keys</strong></td><td>Learn about configuring key based access to Couchdrop SFTP</td><td></td><td><a href="../../administration/users-and-groups/passwords-and-rsa-keys">passwords-and-rsa-keys</a></td></tr><tr><td><strong>Adding a User</strong></td><td>Learn how to add users to Couchdrop</td><td></td><td><a href="../../administration/users-and-groups/creating-users">creating-users</a></td></tr></tbody></table>

## Creating a new User

Creating a new Inbound SFTP user is done in the management dashboard from Couchdrop and is a simple two step process.

### Requirements

To create a new user - you will need:

* A username and password - the username needs to be unique in Couchdrop.
* A folder location where that user will be isolated to.&#x20;
* Administrator access to your Couchdrop tenant

### Configuration Steps

Login to Couchdrop at - [https://my.couchdrop.io](https://my.couchdrop.io/)

1. From the dashboard - click "**+ Create**" and then choose **SFTP User**
2. Follow the wizard to create your new user
3. Share the newly created user with your end customer

<figure><img src="https://391958821-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpokYqd27yrOUxIBhyvbF%2Fuploads%2FhJIlc0BxBP1NJYCL0NBy%2FScreenshot%202025-08-29%20at%209.50.50%E2%80%AFAM.png?alt=media&#x26;token=8f6a45dc-df9b-400e-b61a-063976d0ec64" alt=""><figcaption></figcaption></figure>

<figure><img src="https://391958821-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpokYqd27yrOUxIBhyvbF%2Fuploads%2FWBF9kisef3vFUx3sEFiG%2FScreenshot%202025-08-29%20at%209.51.00%E2%80%AFAM.png?alt=media&#x26;token=e20bb0b1-d39c-4cda-af44-3b310f528220" alt=""><figcaption></figcaption></figure>

<figure><img src="https://391958821-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpokYqd27yrOUxIBhyvbF%2Fuploads%2FSY59OT0VXLDtirSadVuO%2FScreenshot%202025-08-29%20at%209.51.15%E2%80%AFAM.png?alt=media&#x26;token=749b7ea6-f39c-4229-aca7-464f75cb37bf" alt=""><figcaption></figcaption></figure>

You can see who has access directly in the Couchdrop SFTP section from the web app.
