> For the complete documentation index, see [llms.txt](https://docs.couchdrop.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.couchdrop.io/features/inbound-sftp/create-sftp-users.md).

# Create SFTP Users

Accessing Couchdrop via SFTP requires a user account. Inbound SFTP users are independent from Administrators in Couchdrop and are designed to have limited access.&#x20;

We do not recommend using your owner account as they have elevated permissions to Couchdrop and generally SFTP users are shared with external systems and providers.&#x20;

## User Management in Couchdrop

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Users and Groups</strong></td><td>Learn more about users and groups in Couchdrop</td><td></td><td><a href="/pages/VtyK9hRn09Olq9L2z8Gc">/pages/VtyK9hRn09Olq9L2z8Gc</a></td></tr><tr><td><strong>RSA and DSA Keys</strong></td><td>Learn about configuring key based access to Couchdrop SFTP</td><td></td><td><a href="/pages/rkuOHKrYKieTyn4TGPfd">/pages/rkuOHKrYKieTyn4TGPfd</a></td></tr><tr><td><strong>Adding a User</strong></td><td>Learn how to add users to Couchdrop</td><td></td><td><a href="/pages/Ba3rgXFxHalLXY9XnDtn">/pages/Ba3rgXFxHalLXY9XnDtn</a></td></tr></tbody></table>

## Creating a new User

Creating a new Inbound SFTP user is done in the management dashboard from Couchdrop and is a simple two step process.

### Requirements

To create a new user - you will need:

* A username and password - the username needs to be unique in Couchdrop.
* A folder location where that user will be isolated to.&#x20;
* Administrator access to your Couchdrop tenant

### Configuration Steps

Login to Couchdrop at - [https://my.couchdrop.io](https://my.couchdrop.io/)

1. From the dashboard - click "**+ Create**" and then choose **SFTP User**
2. Follow the wizard to create your new user
3. Share the newly created user with your end customer

<figure><img src="/files/pixmu64hcofCu0fukzyL" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Aux5hj1ujGFMMU0oME6s" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/DOWSZ8ndNDIa9un4BFjr" alt=""><figcaption></figcaption></figure>

You can see who has access directly in the Couchdrop SFTP section from the web app.


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