# Workato

## Introduction to Workato with Couchdrop

Workato is a leading iPaaS (Integration Platform as a Service) solution for SMB and enterprise customers. iPaaS platforms like Workato enable no-code integrations between internal systems - for example, connecting Salesforce with Zendesk.

Couchdrop is a Managed File Transfer (MFT) and SFTP platform designed to simplify secure B2B file transfers. It acts as a secure file transfer gateway for Workato, allowing Workato customers to receive files via SFTP, FTP, and other MFT protocols, and then pass them into Workato for internal processing.

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## How Workato works with Couchdrop

Workato is configured in Couchdrop as an outbound connection. You link a Couchdrop folder to a Workato recipe via a webhook trigger. Any file uploaded into that folder is securely delivered to Workato, which then runs the recipe you have defined.

## Requirements

* **Admin access in Couchdrop**
* A Workato recipe with a **Webhook trigger**
* The following details from Workato:
  * **Webhook URL** generated from the trigger
  * **Authentication method** (if required for your webhook)

{% hint style="warning" %}
Workato has a **file size limit of 5 MB** for webhook payloads
{% endhint %}

## Configuration Steps

**Set Up the Recipe in Workato**

* Create a new recipe
* Select **Webhook** as the trigger
* Copy the **Webhook URL** generated for the recipe
* If authentication is enabled for the webhook, take note of the **username/password or token**

**Configure the Connection in Couchdrop**

* Add a new outbound connection
* Select **Workato** and provide:
  * A name for the integration
  * A folder name (creates a Couchdrop folder that sends files to Workato)
  * The **Webhook URL** (and credentials if required) from Workato
* Save the configuration

Any files uploaded into the Couchdrop folder will now be sent automatically to your Workato recipe.

## Common Issues

<details>

<summary>Files larger than <strong>5 MB</strong> will be rejected by Workato</summary>

Workato cannot process files that are larger than 5MB.&#x20;

</details>

<details>

<summary>Invalid authentication method</summary>

Ensure the **authentication method** in Couchdrop matches the webhook configuration in Workato.

</details>

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