Workato

Learn about Couchdrop's native Workato integration.

Introduction to Workato with Couchdrop

Workato is a leading iPaaS (Integration Platform as a Service) solution for SMB and enterprise customers. iPaaS platforms like Workato enable no-code integrations between internal systems - for example, connecting Salesforce with Zendesk.

Couchdrop is a Managed File Transfer (MFT) and SFTP platform designed to simplify secure B2B file transfers. It acts as a secure file transfer gateway for Workato, allowing Workato customers to receive files via SFTP, FTP, and other MFT protocols, and then pass them into Workato for internal processing.

How Workato works with Couchdrop

Workato is configured in Couchdrop as an outbound connection. You link a Couchdrop folder to a Workato recipe via a webhook trigger. Any file uploaded into that folder is securely delivered to Workato, which then runs the recipe you have defined.

Requirements

• Admin access in Couchdrop

• A Workato recipe with a Webhook trigger

• The following details from Workato:

  • Webhook URL generated from the trigger

  • Authentication method (if required for your webhook)

Workato has a file size limit of 5 MB for webhook payloads

Configuration Steps

Set Up the Recipe in Workato

• Create a new recipe

• Select Webhook as the trigger

• Copy the Webhook URL generated for the recipe

• If authentication is enabled for the webhook, take note of the username/password or token

Configure the Connection in Couchdrop

• Add a new outbound connection

• Select Workato and provide:

  • A name for the integration

  • A folder name (creates a Couchdrop folder that sends files to Workato)

  • The Webhook URL (and credentials if required) from Workato

• Save the configuration

Any files uploaded into the Couchdrop folder will now be sent automatically to your Workato recipe.

Common Issues

Files larger than 5 MB will be rejected by Workato

Workato cannot process files that are larger than 5MB.

Invalid authentication method

Ensure the authentication method in Couchdrop matches the webhook configuration in Workato.